“This Vendor Policy applies to sellers offering physical academic materials (school bags, shoes, books, supplies, etc.) on elearning.i.ng.
1. Vendor Eligibility
Vendors must:
- Provide accurate business or personal information
- Offer legitimate and legal products
- Agree to verification checks if required
2. Product Listing Requirements
Vendors must ensure that:
- Product descriptions are accurate and clear
- Prices are correct and transparent
- Stock availability is updated frequently
- Images are genuine and represent the actual product
Misleading listings may result in account suspension.
3. Quality and Authenticity
Vendors are responsible for ensuring:
- Products match descriptions
- Items are new unless clearly stated otherwise
- Defective or fake items are not sold
elearning.i.ng may remove listings that fail to meet quality standards.
4. Order Processing and Delivery
Vendors agree to:
- Ship orders promptly
- Provide tracking information where applicable
- Package items securely
- Communicate clearly about delivery delays
Late or failed deliveries may lead to penalties.
5. Returns and Refunds
Vendors must comply with the platform’s refund rules:
- Items must be accepted back if defective or incorrect
- Refunds must be honored for legitimate claims
- Disputes will be reviewed by elearning.i.ng support
Repeated complaints may affect vendor privileges.
6. Commission and Payments
- elearning.i.ng may charge a commission per sale
- Earnings are credited to your vendor wallet
- Withdrawals require meeting minimum payout amounts
7. Prohibited Products
Vendors may NOT sell:
- Weapons or dangerous items
- Counterfeit or illegal goods
- Adult content or inappropriate materials
- Items violating intellectual property laws
8. Account Suspension
Vendor accounts may be suspended for:
- Fraudulent behavior
- Selling prohibited products
- Multiple customer complaints
- Failure to deliver orders consistently
9. Policy Changes
elearning.i.ng may update this Vendor Policy at any time.